Wu's Bistro GroupWu's Bistro GroupDelicate Flavor, Timeless Tradition

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Privacy policy

Last updated: June 21, 2026

Wu's Bistro Group ("we," "us," or "our") respects your privacy. This policy describes how we collect, use, and protect information when you visit wubistro.com, contact us, dine at our restaurants, or use our SMS reservation service.

Information we collect

  • Contact details: name, email address, phone number, and reservation preferences you provide.
  • SMS data: mobile number, message content, timestamps, and delivery status when you text our reservation line.
  • Website usage: standard server logs (IP address, browser type, pages viewed) for security and performance.
  • In-restaurant: information you share for reservations, feedback, loyalty, or employment applications.

How we use information

  • Process and manage table reservations and guest requests.
  • Send reservation confirmations, reminders, and service-related SMS or email.
  • Operate, secure, and improve our websites and restaurants.
  • Comply with law, carrier rules, and fraud prevention.

SMS reservation program

When you text RESERVE to (877) 665-7530, you opt in to receive SMS from Wu's Bistro Group as described on our SMS opt-in policy and reservations page. We use your mobile number only for the purposes disclosed at opt-in. Reply STOP to stop messages or HELP for help. Message and data rates may apply.

SMS is delivered via Twilio. Twilio may process message metadata as our service provider under their own privacy terms.

Sharing

We do not sell your personal information. We may share data with service providers (e.g., SMS platform, reservation tools, payroll for employees) under contract, with regulators when required, or in connection with a business transfer.

Retention & security

We retain information as long as needed for reservations, legal obligations, and dispute resolution. We use reasonable administrative and technical safeguards; no method of transmission is 100% secure.

Your choices

You may request access, correction, or deletion of personal information where applicable law provides rights. Contact us at info@WuBistro.com. California and other state privacy rights requests are handled at the same address.

Children

Our services are not directed to children under 13. We do not knowingly collect their personal information.

Changes & contact

We may update this policy; the "Last updated" date will change. Questions: info@WuBistro.com or +1 (724) 390-6466.